About NPower

Npower is one of the UK's largest energy suppliers, with a customer base of 300,000 customers.

Npower is owned by RWE, one of Europe's leading electricity and gas companies and invests heavily in renewable energy and manage a portfolio of coal, oil and gas fired power station

Electricity Features & Benefits

  • Fixed price, fixed term agreement Price of energy will be fixed for the duration of the agreement.

  • Fast Registration Npower can register new electricity sites in around 2 weeks. Useful if client is currently on deemed rates.

  • Good Commission Up to 2 years up front (3 year contracts) and commission banded to reduce your exposure to claw backs but provide significant rewards for higher consuming customers.

  • DocuSign is accepted

  • Verbal LOA is not accepted

  • Npower are unable to price 3 Rate meters via the Matrix, please use Bespoke services for renewal sales only. Acquisitions cannot be accepted by Npower.

  • When submitting an Npower Renewal contract and the customer pays by DD, Npower need these details again so please submit with a DD mandate, or confirm on the verbal contract.

  • Uplifts between 0.1p/kWh and 1.0p/kWh for Elec will not be shared, once this point is reached, the uplift above this will then be shared 50/50 with Npower. Please see the breakdown on the Commissions Explained document located within Npower supplier documents.

  • Any domestic customer's that wish to change to a business tariff with Npower will need to be quoted via Bespoke services.

Gas Features & Benefits

  • Fixed price, fixed term agreement Price of energy will be fixed for the duration of the agreement

  • Good Commission Up to 2 years up front (3 year contracts) and commission banded to reduce your exposure to claw backs but provide significant rewards for higher consuming customers

  • DocuSign is accepted

  • Verbal LOA is not accepted

  • When submitting an Npower Renewal contract and the customer pays by DD, Npower need these details again so please submit with a DD mandate, or confirm on the verbal contract.

  • Uplifts between 0.1p/kWh and 0.8p/kWh for Gas will not be shared, once this point is reached, the uplift above this will then be shared 50/50 with Npower. Please see the breakdown on the Commissions Explained document located within Npower supplier documents.

  • Any domestic customer's that wish to change to a business tariff with Npower will need to be quoted via Bespoke services.

Renewal Cycle

Npower will send customers a renewal offer at least 60 days before the contract end date.

Customers have until 30 days before the contract end date to provide termination notice.

Where termination notice is not received, customers will be placed on the prices detailed in the renewal notice but can give 30 days notice to leave.

© 2017 by The Energy Company.